Greater Manchester Business Awards 2021
Interact is pleased to announce that their Wigan team have won the GM Business Awards ‘Fundraiser of the Year’ Award for 2021.
UK National Contact Centre Awards 2021
Interact CC have been announced as finalists for two awards at the UK National Contact Centre Awards 2021.
Interact Sponsors Local Rugby Club
Interact Sponsors Local Rugby Club to acquire new club kit
Bringing back the love this Love Week
Interact Wigan are bringing back the love this Valentine’s Day with some fantastic in-house competitions, raffles and games, with all proceeds going to a local children’s hospital.
Interact Keeps the Community Spirit Up
The team at Interact Wigan has pulled together to support the local community during the Coronavirus pandemic.
Sunday Times article: Meet Danny Forsyth
At 16, Danny Forsyth lost his mother, his home and his way. He found his feet thanks to a job selling Sunday Times subscriptions at Interact.’
Interact at Chatbot Summit
This year’s second International ChatBot Summit in Berlin was important for Interact because we see how bots are a technology to understand rather than oppose. Striving to lead by understanding automation and machine learning, we can create improved efficiencies for our clients that will contribute to business growth rather than trigger the negative impacts and declines that concern many outsourcers.
Interact Help to Make Richmond a Better Place to Work and Live
As part of Interact’s commitment to serve the local Richmond community and improve the environment where our employees spend a lot of their time, we are pleased to announce that Operations Director, Sarah Leff has been elected as vice-chair of BID (Business Improvement District) Steering Group Richmond
Interact Feature at the Future of the Contact Centre Conference
Interact was delighted to have Directors Sarah Leff and Tina Squire lead a round table session on how to achieve operational excellence when running a chat operation. The session was very popular and oversubscribed, which highlighted the interest companies have in webchat as a viable channel for both sales and customer service.
100,000 sales for the Plusnet team
A milestone was recently reached by our Plusnet webchat team when they achieved 100,000 sales. Plusnet has worked with Interact since 2012, and the achievement is testament to the great partnership that has grown between us.