Contact centre software company, Infinity CCS, issues new case study about its work with Infinity
Since the launch of Interact we have worked with Infinity CCS, deploying their agent desktop and workflow solutions on a number of client projects.
In this in-depth case study Infinity looks at how it worked with us to implement two new complex client projects, from scratch, within just 6 weeks.
“I’ve worked with Infinity from the get-go, so I knew I could trust them to manage the technology issues while I focused on all the other pressures involved in launching two new clients at speed. I don’t know any technology system that could beat Infinity for flexibility or performance; or any IT team that could deliver at speed with such precision”
Sarah Leff, Operations Director, Interact CC